Frequently Asked Questions

Get answers to some of the most commonly asked questions we get about our community. Don’t see an answer to your question? Contact us today and we’ll be happy to help!

Apartments near UNC-Chapel Hill have many benefits over on campus housing. Residents in off campus housing can live a more independent lifestyle, as on campus housing typically requires students to frequently check in with their resident assistants (RAs) and abide by other strict rules. Not only do residents of off campus housing not have to deal with these restrictions, but they can enjoy a long list of on-site amenities, as well as a premier location close to shopping, dining, and entertainment hotspots.

We offer individual housing contracts for our residents’ convenience. Individual housing contracts ensure residents are only ever responsible for their own portion of the monthly installment. So even if a roommate moves out or misses a payment, none of the other residents are impacted.

We want to make everything as easy as possible for residents. That’s why we offer individual housing contracts that span 12 months.

Residents can pay their monthly installments either online, using our easy resident portal, or drop off a check in-person at our leasing office. For ultimate convenience, residents can also set up automatic payments through our portal so they never miss a payment.

Yes! We want to make sure our residents are completely taken care of. To make their lives easier, we employ a well-qualified team of management and maintenance professionals on-site. We even have a 24/7 maintenance staff available in case of an emergency.

Yes! We offer complimentary roommate-matching services for students new to the Chapel Hill area. The process is simple — residents fill out a detailed questionnaire asking about their lifestyle preferences, hobbies, and habits, and our team matches them with another resident whose answers align. Contact us for more information about our roommate-matching services or to start on your questionnaire.

Yes. All of our residents must have guarantors for their individual housing contracts in order to make sure all financial obligations can be met. Potential guarantors must meet minimum credit and income requirements, and sign the guarantor addendum to each contract. Contact our leasing office to learn more about guarantor requirements.

For the duration of your lease term, the total rent is divided into 12 equal installments. Each installment covers a portion of the total rent cost and is not dependent on monthly rental rates, eliminating the need for proration based on your move-in or move-out date.